NHTSA Complaint #11622535 — 2023 MERCEDES-BENZ SPRINTER 3500

The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact stated there was no warning light illuminated. The contact had attempted to restart the vehicle and the vehicle failed to restart. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the diesel fuel was contaminated, and the entire diesel fuel system needed to be replaced. The vehicle was not repaired. The contact independently had samples of the diesel fuel tested and no water or contamination was found. The contact stated that the Insurance provider also tested the diesel fuel and found no contaminants or water. The contact researched online and related the failure to a diesel filter design for the year, make, and model. The manufacturer was informed of the failure. The failure mileage was approximately 46,000.