NHTSA Complaint #11502480 — 2014 HYUNDAI VELOSTER

When driving my vehicle on the highway, I took an off ramp and came to a complete stop at a stop light. When coming to the stop my car completely shut off. It would not turn over or anything. I popped the hood and didn't see any sign of oil or fluid leaks from the engine bay or underneath the vehicle. After getting it towed to the nearest mechanic they checked for codes and nothing popped up. They checked my oil (which I change my fluids regularly and have documents to prove so) and found there was only half of a quart of oil in my engine. They drained it and in the sample they found metallic particles in the oil. Now my engine is knocking anytime I press on the gas. Looking over the type of engine I have (Gamma GDI) there was an issued recall on that specific type of engine for the exact same problem I have across Hyundai and Kia vehicles sharing the same type of engine. I contacted Hyundai but they refuse to work on my vehicle since my VIN doesn't pop up for the recall even though all the supporting documents and diagnosis I have show, that the engine problem I have are the exact same as the recall shows. I even gave Hyundai their own Technical Service Bulletin that was on their website showing my year make and model should be worked on. Now Hyundai keeps telling me its a warranty issue, not a recall issue ignoring everything I've given them to support my claim even after stating how they had a class action lawsuit they LOST in California for this same issue of the engine malfunctioning and then would start knocking right after the warranty would end (my vehicle is at 109500 miles.) I am at a complete loss and don't know what to do since this was my first bigger vehicle purchase that I still owe on and they want me to pay 10k for a refurbished engine.