NHTSA Complaint #11639966 — 2014 HYUNDAI VELOSTER

The contact owns a 2014 Hyundai Veloster. The contact stated while driving at an undisclosed speed, the contact noticed an extremely loud knocking sound coming from the vehicle which increased louder while driving. The contact drove the vehicle to the shoulder of the road. The vehicle was towed to an independent mechanic however, the vehicle was not diagnosed or repaired. The vehicle was taken to another independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 98,000.