NHTSA Complaint #11616768 — 2014 HYUNDAI VELOSTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11616768
Vehicle 2014 HYUNDAI VELOSTER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The car lost power gradually ;when I was driving ; We were on the freeway and I couldn’t continue driving 60 miles per hour , therefore I turned on the turn signals cause I just could drive at 35 miles per hour and the car just start shaking ; I just look for the next exit by the time We were on risk on the emergency lane for along time cause the next exit was to far from there .and the car was too slow ,when we finally got exit I call and I stop my car and call the mechanic to ask for help and he help me plug in the scanner machine to my car and there was a problem with some cylinders and one valve and I decided to called to the dealer to get an appointment:. My Vehicule already was checking for Hyundai but they just text me a message ; they said my car needs to replace a motor ,turbo ; some broken valves causing zero pounds of compression on cylinder 4-long block repair-new intake and exhaust manifolds (including turbo)required due to broken valve sending metal through the entire system -quote long block/intake and exhaust manifolds /turbo /all necessary gaskets and fluids for repair : I just was noted my car was consuming too much oil, cause the car board showed me 3 weeks ago and I need to add oil ,and the mechanic plugged in the scanner; but it doesn’t showed something else ;therefore 3 weeks ago I added 1/4 or more ; then was 2 week ago; I added 1/4 of oil again and then just last week I added 1/4 or more oil again ;I just was checking the oil constantly.; and it should be noted that the car was not leaking oil but I didn’t understand why it was running out so quickly .

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