NHTSA Complaint #11502335 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11502335
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Anytime while driving the truck waring lights on the dashboard will come on intermittently. The ABS and traction control light will come on, and on the display screen two different messages will appear along with alarm sound constantly dinging. One message says (Service Electronic Braking System) the other says (Service Antilock Brake System). If driving with the cruise control on when those lights and messages appear the cruise will stop working. This problem is intermittent it comes and goes, but usually very often. The truck is out of warranty with 41000 miles on it and this has been happening since Sept. of 2022. I had it diagnosed by an independent garage and had two trouble codes (C0020-01 ABS Pump Motor Control General Electrical Failure) and (C0020-16 ABS Pump Motor Control Circuit Voltage Below Threshold). The truck still seems to stop normally, but I feel very unsafe driving it. The ABS Hydraulic Control unit is unavailable from the dealer. As of today Jan.-18 2023 they are saying it will not be available until March-15 2023. This is most definitely a safety issue on the truck which should be recalled. The dealer says the parts problem is a supplier issue. I believe the manufacturer knows these are defective and is trying to avoid recall.

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Recent Complaints for the 2018 RAM 2500

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