NHTSA Complaint #11502270 — 2016 JEEP PATRIOT

The contact owns a 2016 Jeep Patriot. The contact stated that upon accelerating uphill, the RMPs revved up but the vehicle failed to respond as needed. The coolant temperature warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the temperature sensor had failed and damaged the transmission. The vehicle was taken to an independent mechanic where the temperature sensor, head gasket, water pump, radiator, and unknown hoses and clamps were replaced. A transmission flush was performed, and the transmission was rebuilt. Additionally, the contact stated that upon parking the vehicle after driving 45 MPH, she noticed that the driver's seat headrest had partially been deployed independently. The contact pushed the headrest inside the seat; however, the headrest was completely deployed. There was no warning light illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 155,000.