NHTSA Complaint #11502252 — 2017 MERCEDES-BENZ B 250E

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11502252
Vehicle 2017 MERCEDES-BENZ B 250E
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Electric motor has a coolant line running through it that has developed a leak and is in the process of destroying the motor. This is apparently a known issue that affects all Mercedes E-Class Electric Drive, B250e, Toyota RAV4-EV and some early Tesla Model S cars that have this early type Tesla motor installed. If the motor is not replaced, it could seize. Our car has only 23K miles on it but is out of warranty. I checked the speed sensor on 1/16 and found lots of coolant leakage and evidence of motor abrasion (see attached picture). The car developed a whining/whirring sound a couple of months earlier that are indicative of the problem.

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Recent Complaints for the 2017 MERCEDES-BENZ B 250E

#11705166 ELECTRICAL SYSTEM In November 2024, the vehicle indicated "add coolant". The vehicle was brought to Mercedes Benz of Scottsdale for s...
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#11633846 ELECTRICAL SYSTEM On Wednesday [XXX] I was driving my electric vehicle to work. I exited the freeway and as soon as I stopped at the l...
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