NHTSA Complaint #11547557 — 2017 MERCEDES-BENZ B 250E
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11547557 |
| Vehicle | 2017 MERCEDES-BENZ B 250E |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
At 23,596 total vehicle mileage, the electric drive motor failed while driving. This occurred two days and less than 50 miles after having an annual service performed at an authorized Mercedes Benz dealership. Failure resulted in sudden loss of power alternating with full torque power at any throttle position making the car uncontrollable and hazardous to the occupants and other cars/occupants on the road. No warning indicators, vibrations, or unusual sounds noticed prior to failure. Problem confirmed at the dealership that drive motor had failed. Drive motor produced by Tesla, with Tesla retaining the "core" motor.
Related Complaints for the 2017 MERCEDES-BENZ B 250E
Other ENGINE Complaints
#11633846
On Wednesday [XXX] I was driving my electric vehicle to work. I exited the freeway and as soon as I stopped at the l...
#11618068
The contact owns a 2017 Mercedes-Benz B250E. The contact stated while driving approximately 60 MPH, the vehicle the l...
#11553101
My car just stalled and was not able to move on the highway exit which caused a high risk for the safety of passenger...
#11547367
Speed sensor has coolant on it, indicating a leak into the motor which leads to the motor needing to be replaced.
#11500301
I needed a new electric motor. It was covered by the warranty but would not be if it fails again, and it's known to h...
Recent Complaints for the 2017 MERCEDES-BENZ B 250E
#11705166
ELECTRICAL SYSTEM
In November 2024, the vehicle indicated "add coolant". The vehicle was brought to Mercedes Benz of Scottsdale for s...
#11705166
FUEL/PROPULSION SYSTEM
In November 2024, the vehicle indicated "add coolant". The vehicle was brought to Mercedes Benz of Scottsdale for s...
#11705166
POWER TRAIN
In November 2024, the vehicle indicated "add coolant". The vehicle was brought to Mercedes Benz of Scottsdale for s...
#11633846
ELECTRICAL SYSTEM
On Wednesday [XXX] I was driving my electric vehicle to work. I exited the freeway and as soon as I stopped at the l...
#11633846
POWER TRAIN
On Wednesday [XXX] I was driving my electric vehicle to work. I exited the freeway and as soon as I stopped at the l...