NHTSA Complaint #11502230 — 2019 TESLA MODEL 3

The contact owns a 2019 Tesla Model 3. The contact stated while driving at high speeds with the auto pilot feature activated, the vehicle experienced intermittent phantom braking. The contact stated that no warning light appeared on the instrument panel prior to the failure. The contact attempted to notify the service center of the failure but was informed that he could only report the failure soon after the failure. The service center offered no further assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.