NHTSA Complaint #11502203 — 2014 FORD EXPLORER

My vehicle gradually started getting louder and at the same time we started to notice exhaust fume smell in the vehicle. I had taken it to the dealership and and a different mechanic for a confirmation. They both explained the exhaust is coming apart at the seam. Not due to rust. Just the exhaust on both sides are doing the same thing. Since the first visit with them, I had taken it back again when we noticed it even more and it just keeps getting worse. It'll eventually come off and continue to allow fumes in the car until replaced. I called Ford and they said they did have a customer satisfaction program to replace it, but it was only for police cars and it expired anyway. I explained this is a huge concern for the fact we inhale the fumes in the car and that it can just come apart at any moment, driving. No help at all from Ford.