NHTSA Complaint #11072736 — 2014 FORD EXPLORER

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11072736
Vehicle	2014 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Date of Incident	January 26, 2018
Date Filed	February 13, 2018
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL EXHAUST ODOR. THE FAILURE OCCURRED WITHOUT WARNING. HENRTRICH FORD LINCOLN (1427 BAY RD, MILFORD, DE) WAS CONTACTED, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OTHER OCCASIONS WHERE A CO2 SERVICE CAMPAIGN WAS PERFORMED AND THE CABIN AIR FILTER WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

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