NHTSA Complaint #11502103 — 2020 FORD EXPLORER
VISIBILITY:GLASS, SIDE/REAR issue reported to NHTSA
Complaint Details
| ODI Number | 11502103 |
| Vehicle | 2020 FORD EXPLORER |
| Component | VISIBILITY:GLASS, SIDE/REAR |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
When there is heavy, consistent rain, the rear passenger side window leaks. I took the vehicle in for service under warranty and they told me Ford said the vehicles are not built to withstand heavy, consistent rain. Ummmm, what? This is not a small issue. During one downpour, there was at least an inch of water in the rear storage compartment. I live in eastern TN and we do tend to get a lot of rain, but I do not see how this window does not seal out the water.
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