NHTSA Complaint #11502040 — 2019 FORD F-350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11502040
Vehicle 2019 FORD F-350
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

My 2019 F-350 lariat power stroke 23,500 miles has experienced a shaking in the steering on the freeway multiple times previously, it seemed to happen when a bump or uneven part of the road was felt. The last time 1/11/23 it shook uncontrollably on the freeway until the truck was slowed to 20MPH. I had both hands tightly gripped on the steering wheel and could not control it- until the speed was reduced to 20 MPH. Other vehicles on the freeway had to avoid my truck as I had to lower the speed well below the minimum speed limit on the freeway which could have caused a crash. After consulting the dealer and another mechanic the term used for this condition is the death wobble. The truck is unsafe. It was brought in to the authorized Ford dealer in Wisconsin. They said there is a fix for this issue but it’s backordered and has been backordered for sometime. I asked the dealer for a date when I might see this part and was told it’s backordered with no expectation of a date for the part. The truck is not safe to drive. Now I have to pick it up from the dealer without a resolution- basically drive the unsafe truck home and park it until Ford can get me the part.

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