NHTSA Complaint #11501531 — 2014 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Complaint Details

ODI Number	11501531
Vehicle	2014 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	January 9, 2023
Date Filed	January 12, 2023
Mileage	123,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2014 Jeep Grand Cherokee. The contact stated became aware that the upper leather instrument panel cover was delaminating and separating, causing bubbles in the instrument panel and making it difficult to see. The vehicle was taken to the dealer and the dealer stated that the vehicle was experiencing similar failure as stated in TSB: 23-036-19; however, the TSB expired. The vehicle was not repaired. The manufacturer was contacted and stated the vehicle was not included in the service under the TSB. The failure mileage was 123,000.

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