NHTSA Complaint #11501403 — 2020 JEEP GLADIATOR

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11501403
Vehicle 2020 JEEP GLADIATOR
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

While driving on a main road, in a rural area, the "Electronic Stability Control Maintenance" alert was enabled. It was a cold January morning and approximately 35 degrees at 9am. My tire pressure alerts were also activated and I presumed that the Stability Control alert was due to a potential flat tire, not just a cold morning pressure imbalance, which happens frequently when there are drastic swings in temperature. Less than a minute later, the "Electronic Throttle Control Maintenance Required" alert flashed and I lost the ability to accelerate. I was in an area that was going uphill and no shoulder. Due to my momentum, I was able to get halfway up the hill and pull over into a residential driveway. I shut the car off, waited a minute and turned it back on. I attempted to pull back onto the road and noticed that a) I could still not accelerate and b) There was a large oil truck barreling up the hill and I would be a potential hazard and accident if I pulled in front of it. I then began to notice that smoke was billowing from under the hood. I turned back into the residential driveway and immediately shut off the vehicle and called for roadside assistance. The vehicle was taken by flatbed to the nearest dealership to be diagnosed. They ended up determining that there was moisture in the oil and claimed that it was common in this model year. They flushed the systems and gave me an oil change, which was was due for anyhow. The dealership kept the vehicle overnight and said they wanted to assess how it would perform in cold temperatures before returning my vehicle. I am very concerned that this is happening so soon. It is the first new vehicle I have ever purchased for myself and I do not take it off-road and live 10 miles from work, travelling on rural roads and recreational highway travel three-four times a year.

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