NHTSA Complaint #11501080 — 2017 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11501080
Vehicle	2017 KIA SOUL
Component	ENGINE
Date of Incident	May 24, 2022
Date Filed	January 10, 2023
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2017 Kia Soul. The contact stated while driving 45 MPH, the vehicle started jerking abnormally. There was no warning light illuminated. The contact pulled over to the side of the road and had the vehicle towed to the residence. The vehicle was then taken to the dealer to be diagnosed. The contact was informed that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was contacted but offered no additional assistance. The failure mileage was 120,000.

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