NHTSA Complaint #11501036 — 2017 GMC TERRAIN SEAT BELTS

Complaint Details

ODI Number	11501036
Vehicle	2017 GMC TERRAIN
Component	SEAT BELTS
Date of Incident	January 10, 2023
Date Filed	January 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The front passenger seat belt locks on passenger and will not release unless it is completely unbuckled. It keeps doing this for no reason. This was brought to dealer’s attention one to two years ago and they said I would have to pay cost of repair since warranty was off even though I purchased an extended warranty with this vehicle. The service department claims to have taken it apart and cleaned it but could not find problem. The problem is bad since passenger has to unbuckle belt multiple times during a trip.

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