NHTSA Complaint #11501013 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11501013
Vehicle 2016 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 59,013 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2016 Hyundai Sonata. The contact stated the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to a dealer, and it was confirmed that no cause for the failure was found. The contact then took the vehicle to an independent mechanic where it was diagnosed as engine wear, due to a lack of proper lubrication The vehicle was not repaired. The contact then took the vehicle to another dealer, North Freeway Hyundai (20440 Interstate 45 N, Spring, TX 77373) where it was diagnosed as needing the engine to be flushed. The vehicle was not repaired. The manufacturer was made aware of the failure but stated that the vehicle was out of warranty. The failure mileage was approximately 59,013.

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