NHTSA Complaint #11500782 — 2018 FORD F-150
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11500782 |
| Vehicle | 2018 FORD F-150 |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
In freezing weather, the door latches freeze and the door cannot be closed. There is a recall for this issue, #19N06 however it does not work. I had the recall performed then a week later when the weather changed, I am unable to close my door. This is a major safety issue because the driver has to hold the door or strap the door shut while driving and there is also the risk of it not being truly latched and swinging open while moving. Ford provides the one time recall however, in my case this seems to do nothing. I have had the vehicle in to Ford and they claim this is all the recall does to fix it and the rest of the time/labor they spend will be out of my pocket. There are no indicator lights prior to failure, it is strictly due to below freezing weather.
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