NHTSA Complaint #11500717 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11500717
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

C0020-01 code began coming in and out immediatly following a service at my local Ram dealer. I returned to the dealer after the warning lamps and messages all came in around ten times within a mile of picking my truck up from them. The dealer used a device to clear the messages, but the alarms returned again after I left. There are multiple warning lamps and messages that remain in as a result of this: service anti-lock braking system, ABS warning lamp, traction control lamp, and a loss of cruise control functionality. While the constant "dinging" sound and loss of cruise control on a truck with less than 20K miles is disappointing, I am concerned whether or not these warnings are indication of a serious safety hazard to my family and/or those we are on the highway with. My truck is available for inspection. The issue was confirmed by my local dealer who cleared the alarms when they first came in.

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