NHTSA Complaint #11500647 — 2017 CHEVROLET TRAVERSE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11500647 |
| Vehicle | 2017 CHEVROLET TRAVERSE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I have owned GM vehicles approximately 50 years and have never had brake issues on a vehicle in any of those years. I have always purchased new vehicles and the vehicle was/is a one person ownership. The current vehicle of concern and consideration is a 2017 Chevrolet Traverse with approximately 21,000 miles. Currently the 6 year old vehicle required all brakes and rotors to be replaced as well as a rear driver side caliper. The garage owner had never realized such an early required brake replacement($967.10) as was required, especially with driving habits less than 3500 miles annually. I did contact General Motors Customer Care and their recommendation was to send this incident report to NHTSA for research and consideration. I am in possession of a receipt indicating service performed on my vehicle 1/6/2023 by a professional mechanic and auto service garage in Sodus, New York. I am deeply concerned about the safety and disappointed with the untimely short “wear” of the braking system. Further consideration and recommendation will be appreciated. Thank you for the immediate attention to my issue and I look forward to hearing from someone. Respectfully submitted
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