NHTSA Complaint #11500581 — 2020 CHRYSLER PACIFICA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11500581
Vehicle	2020 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	June 8, 2020
Date Filed	January 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The transmission lurches or stalls. A check engine light will come on and says to service the transmission. While moving it will automatically detect a problem them engage the parking brake. While the check engine light is on, it will not go into gear. It will put itself in park if i try and out it in drive or reverse it just wont move. Has been going on since 6,000 miles and Chrysler constantly tells me there's no problem and it's normal. Now at 50,000 miles and it's still a huge issue. Chrysler has failed to document every time I've complained about it. Refused to give service records.

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Other POWER TRAIN Complaints

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Recent Complaints for the 2020 CHRYSLER PACIFICA

#11714584 — ELECTRICAL SYSTEM — January 30, 2026 — This submission supplements my prior NHTSA ODI complaint regarding the same vehicle and loss-of-motive-power conditio...

#11713077 — STEERING — January 24, 2026 — WHILE DRIVING DOWN MAJOR HIGHWAY, THE POWER STEERING LIGHT WENT ON. IMMIDIATELY MY POWER STEERING SHUT OFF AND I COU...

#11711098 — ELECTRICAL SYSTEM — January 15, 2026 — The contact owns a 2020 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed, the engine s...

#11711098 — ENGINE — January 15, 2026 — The contact owns a 2020 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed, the engine s...

#11706885 — EXTERIOR LIGHTING — December 23, 2025 — The vehicle is unsafe to operate and presents an immediate highway safety risk. Shortly after purchase, the vehicle ...