NHTSA Complaint #11500502 — 2014 FORD FIESTA

The contact owns a 2014 Ford Fiesta. The contact stated while driving approximately 35 MPH, she started to hear an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The contact was able to continue driving to her residence. The contact took the vehicle to an independent mechanic and was informed that the transmission and a clutch needed to be replaced. The vehicle was not repaired. The contact called a local dealer and made them aware of the failure. The contact stated that the clutch was replaced three years prior by the local dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.