NHTSA Complaint #11500244 — 2023 VOLVO XC60
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11500244 |
| Vehicle | 2023 VOLVO XC60 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
I have a 1 month old 2023 XC60 T8 phev recharge extended range with 1250 miles on it. I was driving without any issues for the past 1 months. I got a turtle icon with the check engine light on constant when I started driving today. The car had pulled back while driving and there was substantial diminished power, and could be dangerous in the wrong circumstances. I called Volvo and they explained not to drive the car and towed the car to the nearby Volvo dealership. Waiting on diagnosis 2 days now. I've now noticed other vehicles of the same type are having the same issues. This does not seem to be normal for a cars operation to have random diminished power. Website showing this to be a problem with these models from different years without any definitive resolution: https://www.swedespeed.com/threads/2022-xc90-recharge-extended-range-turtle-icon-check-engine-light.657482/
Related Complaints for the 2023 VOLVO XC60
Other ELECTRICAL SYSTEM Complaints
#11715541
System/Component Malfunction: Systemic failure of the onboard computer (Infotainment/Connectivity Module) and Advance...
#11694979
There has been at least 5 incidences where the audio stopped working for the turn signals, navigation stopped, radio ...
#11682052
We’ve owned a couple of the XC60s from the new generation. We have had many conversations with Volvo and the dealersh...
#11667647
For more than a year, we have experienced issues with the infotainment system. Despite many trips to the dealership i...
#11554722
On November 11, 2023 @ between 10:30 and noon, the vehicle infotainment system completely failed. The screen went bl...
Recent Complaints for the 2023 VOLVO XC60
#11715541
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
System/Component Malfunction: Systemic failure of the onboard computer (Infotainment/Connectivity Module) and Advance...
#11715541
FORWARD COLLISION AVOIDANCE: WARNINGS
System/Component Malfunction: Systemic failure of the onboard computer (Infotainment/Connectivity Module) and Advance...
#11703702
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Received recall notice, the dealer did software upgrade to 3.7. but still having issues. Error message "Camera is te...
#11703728
VISIBILITY/WIPER
On Wednesday December 3, 2025 the front windshield wipers stopped working on my wife's 2023 Volvo XC60. The stalk to ...
#11695645
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Manufacturer: Volvo Car USA LLC | Initial Failure Mileage: 15,000 DEFECT DESCRIPTION: The Google built-in Infotainmen...