NHTSA Complaint #11499988 — 2014 FORD TAURUS ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11499988
Vehicle	2014 FORD TAURUS
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 3, 2022
Date Filed	January 3, 2023
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The contact owns a 2014 Ford Taurus. The contact stated that while operating the vehicle, the engine overheated and the vehicle stalled. Upon inspection, it was discovered that the coolant reservoir level was low. The vehicle was taken to the local mechanic who diagnosed that the water pump was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 100,000.

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