NHTSA Complaint #11468415 — 2014 FORD TAURUS ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11468415
Vehicle	2014 FORD TAURUS
Component	ENGINE AND ENGINE COOLING
Date of Incident	May 9, 2022
Date Filed	June 9, 2022
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2014 Ford Taurus. The contact stated that she and her husband noticed that the coolant in the radiator was low. The contact added coolant to the reservoir and noticed two days later that the coolant level was low again. The vehicle was taken to the dealer where they diagnosed the vehicle and stated that the water pump was failing and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure but offered no assistance. The failure mileage was approximately 81,000.

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