NHTSA Complaint #11499752 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11499752
Vehicle	2013 FORD EXPLORER
Component	STEERING
Date of Incident	November 28, 2022
Date Filed	January 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

Vehicle Lost Power Steering while driving to drop my kids off at school, lets talk about heart dropping! Became extremely hard to turn the wheel! Thankfully made it home, where it just sits with the service power steering light on along with service Advancetrac. Called the ford dealership in ottawa kansas where we bought this Car February 2019, they said there was no recalls, completely no help. Just let us know it would cost close to $4,000 to fix! As in other complaints it sounds alot like recall from 2014 14V-286, however when I put my vin in shows up as no recalls found for the 2013 ford explorer. The amount of complaints for the steering on this vehicle, please open a investigation in this. Before someone gets seriously hurt.

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