NHTSA Complaint #11499680 — 2013 INFINITI JX35

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11499680
Vehicle	2013 INFINITI JX35
Component	SUSPENSION
Date of Incident	January 1, 2023
Date Filed	January 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Rear subframe cradle failed on new years day while family was in vehicle and attempted to stop at red light. Rear trailing arm mount was fully rotted and snapped off while braking for red light and fully occupied vehicle. Luckily the brake line wasn't pinched and we walked away. Purchased this vehicle with 8k miles certified used amd waited for this color combo and package to be available, owned a 1997 Nissan Maxima, then 2000 Nissan Maxima, then 2008 Infiniti EX35, amd now have the 2018 Q60 Redsport 400 along with the JX35. We love Nissan and Infiniti and recommended them to friends and family, buy this is not normal. The vehicle stays parked indoors in a garage at our home.

Related Complaints for the 2013 INFINITI JX35

Other SUSPENSION Complaints

#11709270 — January 6, 2026 — The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural w...

#11506285 — February 8, 2023 — The component is the rear subframe has rotted to the point of the trailing arms breaking free. This is a know problem...

#11492733 — November 8, 2022 — The contact owns a 2013 Infiniti JX. The contact stated while coming to a stop, the contact felt the vehicle pulling ...

#11454706 — March 1, 2022 — 2013 JX 35, rear subframe is cracked. With this vehicle only being in service approx 9yrs, i find it hard that a fram...

#11051201 — November 29, 2017 — SUV LEFT FRONT END MAKES THUNKING NOISES WHEN DRIVING OVER BUMPS AT SPEEDS BELOW 45 MPH. TIRES DO NOT SHOW UNEVEN WEA...

Recent Complaints for the 2013 INFINITI JX35

#11709270 — STRUCTURE:BODY — January 6, 2026 — The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural w...

#11708991 — SEATS — January 5, 2026 — My Infiniti driver's seat malfunctioned, crushed and pinned me, and ripped my hip out of socket when I was extracted....

#11701752 — ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER — November 26, 2025 — Odometer Fraud. The contact purchased a 2013 Infiniti JX35. It was discovered that there was a mileage discrepancy af...

#11700005 — POWER TRAIN — November 18, 2025 — Lost all power in my cvt tranny and won’t move or shift gears not even indicates what gear im in, it’s a recall on ot...

#11699470 — POWER TRAIN — November 14, 2025 — The contact owns a 2013 Infiniti JX35. The contact stated that while driving at an undisclosed speed and attempting t...