NHTSA Complaint #11492733 — 2013 INFINITI JX35

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11492733
Vehicle	2013 INFINITI JX35
Component	SUSPENSION
Date of Incident	August 8, 2022
Date Filed	November 8, 2022
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The contact owns a 2013 Infiniti JX. The contact stated while coming to a stop, the contact felt the vehicle pulling to the left. The vehicle was taken to an independent mechanic who replaced both front struts, front passenger’s side control arm, the radiator, and the brakes however, the failure persisted. The mechanic also noticed that the rear subframe was rusted and had fractured. The manufacturer was contacted and stated that the vehicle was out of warranty The failure mileage was 150,000.

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Recent Complaints for the 2013 INFINITI JX35

#11709270 — STRUCTURE:BODY — January 6, 2026 — The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural w...

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