NHTSA Complaint #11499672 — 2016 JEEP GRAND CHEROKEE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11499672 |
| Vehicle | 2016 JEEP GRAND CHEROKEE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
Vehicle is currently at a Jeep dealership for the 8th time with another Brake Concern. Brakes repetitively seize causing brakes to rapidly overheat, smoke emitting from the wheel, about to catch fire. Two Dealerships have failed to "duplicate the concern" until I get it there with the wheel about to catch on fire. Initially the drive side rear was the problem, 2 months after having the car returned to me, the passenger side rear began doing the same thing. I have contacted Jeep Customer Care and my concerns over the safety of the vehicle have been dismissed, they stated "this is not a known issue, if you have any other questions or concerns please contact us again". There have been no warning lights from the vehicle, it will be operating fine one trip, and the next trip you will stop after a short drive a cloud of smoke will be coming from the wheel, and the smell of burning brakes. As the brake continues to heat up while you are driving, the vehicle will begin to violently shake and vibrate.
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