NHTSA Complaint #11344303 — 2016 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE TO RESUME NORMAL DRIVING. THE CONTACT HAD TAKEN THE VEHICLE TO SNETHKAMP CHRYSLER DODGE JEEP RAM (11600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239) ON TWO SEPARATE OCCASIONS HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE UPON DEPRESSING THE BRAKE PEDAL AS WELL AS UPON ACCELERATION AFTER A COMPLETE STOP. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY REFERRED HER BACK TO THE SAME DEALER FOR AN APPOINTMENT. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 51,000.