NHTSA Complaint #11499515 — 2017 FORD F-350

The contact owns a 2017 Ford F-350. The contact stated while driving 67 MPH and going over a bump on the roadway, the vehicle started sharking uncontrollably. The contact was able to stop on the side of the road and waited until the vehicle stopped shaking before the vehicle started to operate normally. The vehicle was taken to the dealer and the front-end of the vehicle was repaired however, the failure continued. The vehicle was taken to the dealer and the contact was informed that the steering dampener needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not contacted. The failure mileage was 139,000.