NHTSA Complaint #11499492 — 2019 FORD F-350 STEERING

Complaint Details

ODI Number	11499492
Vehicle	2019 FORD F-350
Component	STEERING
Date of Incident	June 16, 2022
Date Filed	December 30, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

Vehicle front end started to violently shake when hitting small bumps while driving over 55 mph. When this happens, I have to slam on the brakes to get the vehicle back below 40 mph to stop the shaking, then can accelerate back to speed.....only to happen again when hitting a bump. The dealer states that it is worn parts on a vehicle with less than 20,000 miles on it. The vehicle has been at the dealer waiting on backordered parts for over 3 months. Ford is not taking responsibility for the issue. The vehicle is unsafe to drive in it's current condition.

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