NHTSA Complaint #11499059 — 2017 HONDA ACCORD

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11499059
Vehicle 2017 HONDA ACCORD
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

All wrong lights came on the dash and all components had failed. Took it to the dealership and they weren't able to diagnose, they reset the system and said that if it failed again I would need to purchase a Honda battery as it had recently replaced with another brand. Everything worked for about two weeks until I was on the freeway with the cruise control set at 75 and suddenly the brakes took me down 35. Very frightening experience. Took it in again and they said I needed to replace the camera in the windshield at $1,900.00: my car only had 42,000 miles and 4 years old. Reluctantly, we replaced and paid for the camera and once again the cruise and lane assist failed a week later. My screen also appears to be defective as it goes black and pixilated and the dealership simply resets it and the problem persists. Took it into the dealership for the 4th time and they reset system and once again it worked for about week... again the forward collision warning slammed on the brakes on the freeway. I do not feel safe driving the car with all the failures happening so abruptly. Honda is not being helpful with this problem and the severity of the problem doesn't seem to be a priority.

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Recent Complaints for the 2017 HONDA ACCORD

#11718974 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING The multifunction ADAS camera module failed due to "Internal Error" at only 9 years old. This means that critical saf...
#11718974 LANE DEPARTURE: ASSIST The multifunction ADAS camera module failed due to "Internal Error" at only 9 years old. This means that critical saf...
#11718644 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING The camera failed on the car rendering all the safety features inoperable. The camera cost almost $2000 making it an ...
#11718644 FORWARD COLLISION AVOIDANCE: WARNINGS The camera failed on the car rendering all the safety features inoperable. The camera cost almost $2000 making it an ...
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