NHTSA Complaint #11498985 — 2017 FORD F-350

The contact owns a 2017 Ford F-350. The contact stated that while driving 65 MPH, the driveshaft fractured, causing both the passenger’s and driver’s side rear tires to detach from the vehicle. The vehicle was towed to a dealer awaiting a diagnostic test. Upon investigation, the contact became aware that the VIN was included in NHTSA Campaign Number: 22V880000 (Power Train) however, parts for the recall repair were not yet available. The vehicle not repaired and remained in the possession of the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 140,000. VIN tool confirms parts not available.