NHTSA Complaint #11498569 — 2018 CHRYSLER PACIFICA SUSPENSION

Complaint Details

ODI Number	11498569
Vehicle	2018 CHRYSLER PACIFICA
Component	SUSPENSION
Date of Incident	June 23, 2021
Date Filed	December 22, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The left ball joint (front lower control arm) became squeakier and squeakier until the mechanic said it should be replaced or risk it failing while I drive which could leave me unable to steer/control the car. The mechanic said the dealer ought to cover it since they recalled some of this model year for this same issue on the right side but not all of them. The dealer would not cover replacement.

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