NHTSA Complaint #11498546 — 2012 CHEVROLET EQUINOX

The contact owns a 2012 Chevrolet Equinox. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle was shuddering and sputtering. There was no warning light illuminated. Additionally, the contact stated that the engine was experiencing excessive oil consumption. The contact stated that she had been adding a quart of oil in the vehicle every two weeks. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under an unknown extended warranty coverage. The dealer advised the contact to complete an oil consumption test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle had exceeded the 10-years Extended Warranty Coverage. The failure mileage was approximately 106,000.