NHTSA Complaint #11698293 — 2012 CHEVROLET EQUINOX

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The rear suspension trailing arm and subframe assembly rusted completely through, causing the suspension to separate from the frame. The corroded and broken components are still attached to the vehicle and are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The rusted frame and failed trailing arm caused the rear wheel alignment to shift dangerously, making the vehicle unstable and unsafe to drive. If the part had completely detached while driving, it could have caused a total loss of control and a serious accident, endangering the driver, passengers, and others on the road. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue was visually inspected and confirmed by an independent repair facility, which advised that the frame is structurally compromised and the vehicle is unsafe to drive without major frame replacement. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet by the manufacturer, but photos and documentation are available. The damage has been assessed by a certified mechanic who confirmed the severity and the safety hazard. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages appeared. The issue was first noticed after hearing unusual noises and instability from the rear of the vehicle. Upon inspection, severe frame rust and separation of the rear trailing arm were discovered.