NHTSA Complaint #11658828 — 2012 CHEVROLET EQUINOX

I purchased this vehicle on[XXX]. I was advised that there was an open recall for the O2 SENSOR. On 11/11/24, I took this vehicle to LOU BACHRODT in Coconut Creek,Fl. where they performed the recall. Shortly after having the recall done my vehicle's check engine light came on and then would turn off and continue to come intermittently. I took it to one of my local parts store that does the check engine light scan and it was giving the code for a faulty O2 sensor. I took it back to same dealership on 12/17/24. I explained to Charles Ramasir ( service advisor) what was happening. He ran a scan even though the check engine was not on at that moment. The code that was stored was a transmission modular code. He said I would have to bring the vehicle back when the engine light was actually on because he could not accept a scan/fix finder report from any other then this dealership. The problem continued and was now affecting the performance of my vehicle. I was able to get the vehicle back to Lou Bachrodt while the lite was on and their scan did indicate the O2 sensor. The part was reordered and the recall was done a second time by Lou Bachrodt Chevrolet. My vehicle continues to have the same problem. The engine lite continues to come on intermittently and the scans continue to indicate a problem with the O2 sensor: code on [XXX] =P0138 code on [XXX] =P2271 I returned to Lou bachrodt on may 3,25 while the lite was on. As I drove into the service area the service greeter advised me to drive up and wait for the service advisor-Charles. I proceeded to turn off he vehicle and wait. As soon as I turn the vehicle back on to show Charles the engine lite, it was no longer on. And once again I was told that if the lite was not on he could not run the scan or accept the scan report from Auto Zone from the day before. He also seems to be fixated on the transmission code that no longer comes up in current scan reports. problem not solved and continues. please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (