NHTSA Complaint #11498511 — 2019 AUDI Q8
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11498511 |
| Vehicle | 2019 AUDI Q8 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NH |
Consumer Description
Critical Failure - Alternator/48v Generator Issue in Audi Q8 Prestige. By now, I am well aware that the problem I'm experiencing is in the top 25 repair issues for Audi and currently there are 15,000 cars affected in the United States according to my dealer, waiting for these parts. Out of nowhere while driving on an interstate, at a high speed I got all mix of signals and the amount of time to react between the first sign that something is going wrong to the "stop operating the vehicle and pull over to the side message" and vehicle shut down, without ability to start is within just few minutes from each other. First I get a random battery error message. Battery light had popped on the dash panel. Then, system malfunction message, the whole array of different malfunctions. Noticed odd things like the auto start/stop not enabled and about 10 others error messages in regards to every system in the car. Then the speed sign sensor wasn't working, like limp mode, then the lane departure went, then the traction control system went, then the transmission something went off. I couldn't possibly make it to the dealer from that point, it was only few minutes and It told me to pull over to the side. Car would not start again, the panel wouldn't light up and only weird stuff, like windows would go up and down as I try to start the vehicle. Had to tow vehicle to the dealer (Car is still under the original warranty). Was notified that the alternator is out and needs to be replaced. There is more to it, that part is on the back order all across the US and there is no estimate on when they're going to get it. No solution been provided and every dealership in the State has multiple vehicles awaiting for this same part.
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