NHTSA Complaint #11578605 — 2019 AUDI Q8

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11578605
Vehicle 2019 AUDI Q8
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I was driving home from work when all of a sudden I got error messages: Electrical system malfunction! Please contact service; Start/ stop system: malfunction! Function unavailable. Please contact Service, yellow battery light and the car died. None of the safety features, locks, engine, or air condition worked and the car had to be towed to the dealership. Within 1 mile of the lights appearing the car died, putting my safety and those on the road at risk. I left in the middle of the street and had it towed a few hours later. I spoke to the dealership and was diagnosed and confirmed as a alternator- starter-generator issue and reading the Audi threads it is a common issue. The car has about 38,000 miles. I am the second owner and have had the car for less than 6 months and it has been well maintained.

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