NHTSA Complaint #11563199 — 2019 AUDI Q8

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11563199
Vehicle 2019 AUDI Q8
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

While driving down the freeway to the dealership a electrical system malfunction message came across the display. I continued on to the dealership and suddenly started getting system failures. One by one it popped up and said every single system failure including brakes and steering system malfunctions. Then it said transmission malfunction and I immediately lost all forward propulsion. The engine just revved when I hit the gas. I had to fight my way over to the shoulder where the vehicle came to a stop and would not even let me set the parking brake or engage park. I sat I the vehicle on the freeway between an on ramp and the moving lanes until the tow truck showed up. The failure turned out to be the alternator which I'm told is a very common issue for most audi vehicles. The vehicle was towed to the dealership and they replaced the alternator at no charge due to an extended warranty already granted on the failing alternators. The repair was made and vehicle was returned but the same alternator was put into the vehicle that was in it originally as it has not been updated. This created a major safety risk as power was lost while traveling at freeway speeds.

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