NHTSA Complaint #11498389 — 2014 MAZDA CX-5

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11498389
Vehicle	2014 MAZDA CX-5
Component	STEERING
Date of Incident	December 1, 2021
Date Filed	December 21, 2022
Mileage	146,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2014 Mazda CX-5. The contact stated while driving over a speed bump the front-end of the vehicle collapsed to the ground. There was no warning light illuminated. The vehicle was towed to an independent mechanic, and the front strut assembly was replaced; however, the failure reoccurred. The vehicle was taken to the independent mechanic and the front strut assembly was replaced again. The dealer was contacted and stated that the vehicle was not under warranty. The manufacturer was not contacted. The failure mileage was 146,000.

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