NHTSA Complaint #11501752 — 2014 MAZDA CX-5

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11501752
Vehicle	2014 MAZDA CX-5
Component	SUSPENSION
Date of Incident	January 15, 2022
Date Filed	January 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Car was inspected in April of 2021. The front of car started making knocking or clunking sounds on the right side. 2 weeks later, while making a U-turn instead of getting on the interstate, there was a loud crunch/crash sound. It sounded like a garbage can went under the vehicle. Upon further investigation, realized that the right ball joint somehow dropped out of the knuckle. This forced the axle to pop out and further damaged the rest of the suspension components. Thank god this didn’t happen on the highway with my wife and 2 toddlers in the car- that would have been horrific.

Related Complaints for the 2014 MAZDA CX-5

Other SUSPENSION Complaints

#11492406 — November 5, 2022 — Lower ball joints, lower control arms, and axles failed on the front right and front left of the vehicle while drivin...

#11445329 — December 28, 2021 — front passenger side CV Axle/Boot, control arm, tie rod end fell apart causing tire to dislocate from vehicle. Vehic...

#11433556 — September 20, 2021 — While driving on an urban road and going over a slight bump, heard a clunk in the left rear wheel well. Pulled over a...

#11132243 — September 29, 2018 — I HEAR SQUEAKING AT MY REAR DRIVER'S TIRE AS IF THE STRUT OR SUSPENSION IS IMPAIRED...I HEAR IT MOST PROFOUNDLY WHEN ...

Recent Complaints for the 2014 MAZDA CX-5

#11704343 — ELECTRICAL SYSTEM — December 10, 2025 — The car's electrical system doesn't fully turn off after being put in park and turning the ignition off. The electric...

#11670101 — AIR BAGS — June 29, 2025 — I was driving down the road and my right side curtain airbag deployed. I did let my insurance company know but was to...

#11662815 — STEERING — May 23, 2025 — The contact owns a 2014 Mazda CX-5. The contact stated that while her husband was driving at a slow speed and attempt...

#11660608 — ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER — May 13, 2025 — Odometer Fraud. The contact purchased a 2014 Mazda CX-5. The contact stated that while attempting to register the veh...

#11633341 — UNKNOWN OR OTHER — December 31, 2024 — CAR ACCESSORIES WILL NOT SHUT OFF WHEN I PUT VEHICLE IN PARK. THIS IS DANGEROUS DUE TO CAUSING THE BATTERY TO COMPLE...