NHTSA Complaint #11498337 — 2021 FORD TRANSIT

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11498337
Vehicle 2021 FORD TRANSIT
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I received a letter fromKIA that said a fire can occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off.Debris and moisture contamination on the tow hitch harness module printed circuit board ( PCB) which may cause an electrical short circuit , increasing the risk of a fire. A fire increases the risk of injury.I received a letter from KIA America Headquarters that a Recall Number 22V703 applies to my 2017 KIA Sportage which is equipped with a Genuine KIA tow hitch harness accessory. It said KIA has identified my vehicle as one that has the above defect. This letter was dated 11/11/22 but I received it in my mail today 12/20/22. It also said KIA will send me a letter when a remedy is found. In the mean time I should park my vehicle outdoors and away from other vehicles or structures until They have this recall performed. KIA also said in this letter they will send me another letter when a recall remedy is available.I need a vehicle to take me, my wife and family to doctor appointments, the hospital and other medically necessary places. This is not an acceptable nor reasonable request from KIA. It is causing unreasonable and untimely risk to us and we are asking you for help with this issue. The least KIA should provide is another vehicle to drive until they resolve this safety risk. Thank you for your help.

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