NHTSA Complaint #11497936 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11497936
Vehicle 2011 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I have lost power steering x 2 on the freeway, 70 mph. I had it in for repair at a Ford dealership, they said it was the alternator and repaired with new alternator. Started to loose power steering again, same situation. Now I read that there are hundreds of other people with similar problems, Ford has done a limited recall but has left the rest of us with no recourse. How can all of us get this information in mass before someone does get killed. There have been accidents and some injuries to those recalled, but nothing for the rest of us. Are we just to keep driving these unsafe cars? This is reportedly the EPS system. Ford says there should be a warning light, but mine has had no such warning lamps.

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