NHTSA Complaint #11497811 — 2019 TESLA MODEL 3

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11497811
Vehicle	2019 TESLA MODEL 3
Component	EXTERIOR LIGHTING
Date of Incident	December 11, 2022
Date Filed	December 16, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Poor LED headlight/headlight seal caused severe condensation (water dripping) inside headlight housing, which led to the headlight and turn signal to not function. No warning/notification received from the car. The car is 3 years old, past 50,000-mile warranty. Headlight inspected by Tesla service center and had to be replaced at owner’s expense due to out of warranty. Condition led to poor visibility and danger/risk to other drivers/pedestrians on the road especially at night. Attempting to obtain old headlight from service center, but have pictures on hand.

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