NHTSA Complaint #11497707 — 2019 FORD EXPEDITION

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11497707
Vehicle	2019 FORD EXPEDITION
Component	SUSPENSION
Date of Incident	October 21, 2022
Date Filed	December 16, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

All four struts are leaking and causing erratic handling when rough roads are encountered. FORD has known of this problem for several years and refuses to replace after their base warranty, even though I have a full coverage extended warranty. If a consumer doesn't realize they have a defective suspension it could lead to their death. FORD has a service bulletin out on this problem. - strut, yes -yes -yes -yes -no, leakage of oil on garage floor

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