NHTSA Complaint #11497691 — 2021 FORD EXPEDITION
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11497691 |
| Vehicle | 2021 FORD EXPEDITION |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission slams down into gear from 9th to 8th gear. It also slams in stop and go traffic from 4-5, 5-6. It is available for inspection. How was your safety or the safety of others put at risk? The transmission jerks hard enough to move you in your seat and could cause accidental breaking or acceleration. In stop and go traffic it could cause you to rear-end someone because it lags shifting. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been back to the dealer 4 times for this issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there are not warning messages. It has done this since 17,000 miles.
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