NHTSA Complaint #11497661 — 2020 FORD F-250
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11497661 |
| Vehicle | 2020 FORD F-250 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
2020 Ford F250 Super Duty, I have a Severe Death Wobble that has developed for the second time in a short period of time. The Ford Death Wobble is The Violent Shaking of the Vehicle can cause loss of control of the vehicle and difficulty steering wile vehicle is in operation at any time under typical driving conditions or speed. This exposes the driver and occupants of vehicle, as well as others who share the road with them, to an increased risk of accident, injury, or death. This description of death wobble was taken from a class action lawsuit that was filed in 2019. The first occurrence happened around 47,000 miles. I brought it in to the dealership; they said it was a steering damper not covered under the warranty. I paid for the replacement of steering damper. However the replacement did not fix the issue. I took it back in for further evaluation and repairs. After nearly a week of them having the vehicle at the dealership; they finally agreed to have the track bar replaced under warranty. The technician working on vehicle said that an axle needed to be replaced as well but it was not replaced at the time. After track bar was replaced; there was a drastic improvement and problem was resolved but short lived. About 7 months later and at 85,000 miles the death wobble has returned and is much worse. Due to the issue, steering is very loose and sloppy. causing you to catch the vehicle from side to side of the lane due to the steering wheel not being straight. setting off errors and disables many of the safety features. Some of the features that are disabled wile driving: advanced traction control system, pre-collision assist system fault, abs system, hill descent control fault, hill start assist. After bringing truck to dealership for this issue again; they quickly realized that the issue has returned again and stated that the axle shaft will need to be replaced this time in addition to prior parts. They again are trying to say that warranty may not cover repairs
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